SHIPPING

Domestic Shipping –
All domestic orders are shipped via DHL or USPS Priority Mail.

International Shipping –
All international orders are shipped through your country’s postal system. All tax, customs and import duties will be levied by the customer’s local government. Any additional taxes and fees are the responsibility of the customer. This can range from 20% to 40% of the order value. If the customer fails to retrieve their package, the cost to return the package will be the responsibility of the customer.

Items will ship from South Pasadena, California (United States)

Processing –
All orders will be processed within 3 business days upon payment approval, excluding weekends and holidays.

Returns

We accept returns or exchanges on any undamaged, unused items within 10 days (postmarked) of delivery date. After 10 days all sales are final. 

Please email hello@absentstudio.com for a for your return inquiry.

All shipping, customs and insurance costs are non-refundable, and are at the expense of the customer.

Refunds will be processed in the form in which payment was received.

Please allow up to 10 days for your refund to process.

We reserve the right to refuse any returned item that does not meet our return policies.

Don’t find your answer? Get in touch hello@absentstudio.com