FAQ

SHIPPING

Due to the worldwide pandemic, you will experience shipping delays. Domestic shipments take between 1-2 weeks days and international shipments take between 3-12 weeks but can take longer depending on your postal service. 

Domestic Shipping:
All domestic orders are shipped via DHL or USPS Priority Mail.

International Shipping:
All international orders are shipped through your country’s postal system. All tax, customs and import duties will be levied by the customer’s local government. Any additional taxes and fees are the responsibility of the customer. If the customer fails to retrieve their package, the cost to return the package will be the responsibility of the customer.

Items will ship from South Pasadena, California (United States)

Domestic Shipping:
All orders will be processed within 3 business days upon payment approval, excluding weekends and holiday. 

Returns:
We accept returns or exchanges on any undamaged, unused items within 10 days(postmarked) of delivery date. After 10 days all sales are final. Buyers are responsible for return shipping costs.